Summary
Bluestones One is one of B&Q’s key suppliers of Project, Site, Installation and Merchandising teams across their large-scale change activity. One such piece of activity was the recent large-scale category refresh known as ‘Plumbing Neutron’.
To remain the market leader for Plumbing products B&Q must keep evolving their ranges and services in line with their customer’s expectations.
As part of this refresh, we were asked to provide a full end to end project management service.
Planning
Bluestones One provide the following aspects for every project:
Challenges
Bluestones One Team were the principle contractor and provided site management cover for every store.
Working through the night over 5 nights per store, the challenge was to complete the store phasing and racking rebuilds to plan. Merchandise all the stock to planogram, build new displays, implement POS and rebranded any plumbing customer service desks.
Planning and execution were imperative to ensure that all work was completed to a high standard and that the store was ready to trade the next day.
Results
Bluestones One received fantastic feedback from the customer for the delivery and results of such a large scale programme.
Bluestones One team successfully completed a total of 63 B&Q stores over a 10-week period.
Using the experience and commitment of our onsite teams and project managers we were able to overcome any issues and provide the perfect solution bringing a whole new look into stores.
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